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Keep More Customers. Know Why They Leave.
Bring Them Back. Repeat.

Retention Flywheel™ is the only done-for-you system that intercepts cancellations, uncovers true churn reasons, diagnoses patterns, and revives lost revenue. On autopilot and with zero extra lift from your team.

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Proline Proline
Iceberg Iceberg
PinPoint PinPoint
Clues Clues
Snowflake Snowflake
Proline Proline
Iceberg Iceberg
PinPoint PinPoint

Everything you need to inrease retention, pre- and post-churn. Without adding headcount.

Onboard retention experts at a fraction of your recovered revenue and see results within 7 days.

+15–30%

Saved Cancellations

90%+

Exit Insight Accuracy

2–5x

ROI on Retention Spend

How it works

🔧 How the Flywheel Works

A systematic approach to understanding and reducing churn while maximizing reactivation.

Intercept Churn in Real Time

🔍 Intercept Churn in Real Time

Save customers at the moment of cancellation with dynamic, personalized offers.

Capture Real Exit Reasons

📊 Capture Real Exit Reasons

Go beyond guesswork with structured exit feedback that powers growth decisions.

Analyze Churn Patterns

📈 Analyze Churn Patterns

Weekly auto-reports break down churn by plan, usage, and reason—no manual work.

Revive Churned Customers

🔁 Revive Churned Customers

Automated win-back campaigns mapped to specific churn causes.

Let us handle your churn problem for you.

We install and operate a done-for-you retention system that shows why users leave and brings them back—without extra work for your team.

Get Your Free Churn Audit Apply for next week's cohort
Pricing

Serious Retention, Simple Pricing.

Built for compounding retention results over time.

Core Offer
Month 1

$14,800

One-time setup
Month 2+

$2,100

Per month

Cancel anytime after Month 6.
6 mo = $25,300 · 12 mo = $37,900

  • Full install of the 4-part Retention Flywheel
  • Custom intercept widget
  • Exit survey + churn tagging
  • Weekly churn analysis & dashboard setup
  • 3–5 reason-matched revival campaigns
  • Slack/email alerts for CS or Growth
  • Airtable/Google Sheets churn database
  • Async training + video walkthroughs
  • 30-day post-launch support

Prices exclude applicable taxes.

Brand Brand

"We finally understand why users are leaving—and we’re actually winning some of them back. This system paid for itself in the first month."

Sarah Edrissi
Lead Product Manager
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Frequenlty asked questions:

  • Who This IS For

    This is for B2B SaaS companies with:

    • $500k–$5M ARR
    • A PLG or self-serve product
    • Churn above 5% MRR
    • The ability to drop in a JS snippet
    • A growth or product team ready to act on insight
  • Who This Is NOT For
    • B2C or ecom
    • Mobile apps or marketplaces
    • Teams without frontend access or ESPs
    • Companies looking for a one-off "fix"
    • Founders who don't care about churn
  • What exactly do you install?

    We install the full Retention Flywheel™: Cancel Intercept, Exit Survey System, Churn Pattern Analysis, and Revival Campaign Automations. Each component is tailored to your product and churn drivers.

  • How long does setup take?

    Setup takes 2–3 weeks from kickoff. You’ll get your full retention system installed and operational in that time.

  • How much effort is required from our team?

    Minimal. We handle install, logic, and automation. You just approve messaging and provide API or JS access. No ongoing ops burden.

  • What tools does this integrate with?

    We integrate with Stripe, Chargebee, Segment, Slack, Mailgun/Postmark, Airtable, Google Sheets, and your product analytics stack.

  • How do you measure success?

    We track MRR saved, survey response rates, reasons tagged, revival conversions, and churn reduction trends—all automated in your dashboard.

  • What happens after setup?

    You get monthly optimization and support. We monitor churn patterns, improve campaigns, and give quarterly insight reports.

  • How do I know this will work?

    We’ve built this system from repeatable patterns across PLG SaaS companies. You’ll get data, not opinions—real insight on why users leave and how to stop it.

We only accept 1 new customer per week to ensure quality onboarding and support.

You’re not buying a tool. You’re building a retention engine. We front-load the work. You get ongoing momentum.

Apply for next week's cohort

14-day trial, no credit card required.