Privacy Notice

1. Introduction

This Privacy Notice explains how RetainSights ("we", "us") collects, uses, and safeguards information when you interact with our website, services, and communications.

2. Data We Collect

• Contact details (name, email, company, phone) when you submit forms
• Usage data and device information for analytics and security
• Transactional data related to billing and subscriptions

3. How We Use Data

• Provide and improve our services
• Respond to inquiries and support requests
• Analyze retention outcomes and product performance
• Comply with legal obligations

4. Legal Bases

We process personal data on the basis of consent, contract performance, legitimate interests, and legal obligations, as applicable.

5. Sharing and Transfers

We may share data with trusted processors (e.g., analytics, email, payments) under data processing agreements. International transfers include appropriate safeguards such as SCCs.

6. Data Retention

We retain personal data only as long as necessary for the purposes described or as required by law.

7. Your Rights

• Access, correction, deletion
• Portability and restriction
• Objection to processing, including direct marketing
• Withdraw consent at any time

8. Security

We implement technical and organizational measures to protect data against unauthorized access, alteration, or loss.

9. Cookies

We use cookies and similar technologies for essential operations, preferences, analytics, and performance. You can manage preferences in your browser settings.

10. Contact

For privacy inquiries or data requests, contact: privacy@retainsights.com